Pre-order Terms and Conditions
BOW HORSE - TERMS OF PRE ORDER
- THESE TERMS
1.1 WHAT THESE TERMS COVER.
These are the terms and conditions on which we supply pre ordered products to you.
- PROVIDING THE PRODUCTS
2.1. AVAILABILITY & DELIVERY DATES
Pre-orders are made available on selected products. When pre-ordering an item we will display the expected date of delivery (the date we expect to ship the item) on the Product Page. This date is not a guaranteed shipping date and is subject to change without notice. We will endeavour to inform you of any delays to this date by email.
2.2. WHEN WE WILL PROVIDE THE PRODUCTS.
Once product is received by Bow Horse we will process the stock (normally within 24 hours) and dispatch to you based upon the shipping option you selected at checkout.
- PRICE AND PAYMENT
3.1 WHEN YOU MUST PAY AND HOW YOU MUST PAY.
Full payment is required for all pre-orders on the day of ordering.
- ORDER CANCELLATION / RETURNS
4.1 ORDER CANCELLATION
Bow Horse or the buyer may cancel a Pre-order at any time for any or no reason prior to our notice to you that the Product has been dispatched. If cancellation occurs before the item is dispatched, you will be entitled to a full refund of your Pre-order payment.
Pre-orders originally paid for with Afterpay and subsequently cancelled by you will incur a 5% fee.
4.2 RETURNING YOUR PRE ORDER
Once the item has been dispatched our standard return policy applies.